STEP 01
Systems & AI Readiness Audit
Two weeks. I map how work actually moves, find the bottlenecks, and hand you a prioritized plan — usable with or without me.
$2,500 – $5,000
TAKING NEW CLIENTS · GTA
Run on systems.
Not memory and heroics.
I help small operations teams automate the busywork, fix broken processes, and put AI to work where it actually pays off. Systems that ship — and keep working.
SERVICES
Three ways in.
Every engagement starts small and earns the next step. You never buy more than you need.
STEP 02
Implementation Sprint
Booking systems, automated follow-ups, notifications, reporting, integrations. Scoped up front. Shipped on a date.
$8,000 – $15,000
STEP 03
Fractional Systems Partner
Ongoing monitoring, maintenance, and improvement. A systems person on staff — without the hire.
$2,000 – $4,000 / mo
ABOUT
Operations experience you can't get from a webinar.
I'm Tony Di Folca — 12+ years in operations management at one of North America's largest transit agencies. Finding waste, fixing workflows, keeping service running on real budgets. I've lived the problems I fix, and I build the boring, reliable systems that make them go away.
- Process improvement
- Booking systems
- AI tooling
- Milton, ON
RECENT WORK
CASE STUDY · AVIATION GROUND SERVICES
Booking & operations platform for an aviation services company at Toronto Pearson
Online training bookings with eligibility rules, automated confirmations and cancellations, and a modern website. Staff book in minutes. The office stopped chasing.
- ONLINE BOOKING
- ELIGIBILITY RULES
- LIVE TODAY
FAQ
Fair questions.
If yours isn't here, ask on the call — it's free either way.
What tools do you work with?
Whatever you already use, wherever possible — spreadsheets, QuickBooks, Google Workspace, Microsoft 365, booking platforms like Cal.com, and the automation glue between them. New software is a last resort, not a first move.
How fast will I see results?
The audit takes two weeks and usually pays for itself in the first fix. Implementation sprints ship in 4–8 weeks, on a date we agree to before work starts.
We already have software — do we start over?
No. Most problems aren't the tools — they're the gaps between them and the manual steps around them. I connect and automate what you have first, and only recommend replacing something when it's genuinely the bottleneck.
Sound like your business?
Sticky notes, group chats, and one person who knows everything? We should talk. First call is free — I'll tell you honestly whether I can help.